Customer Service training modules which includes the following industries:
- Hospitality (tourism, hotels, entertainment)
- Service (after sales workshop)
- F&B (restaurants, food chain)
- Retail Stores (mart, convenient store)
- All other related services involving sales frontliners and customers
Our Customer Service Trainer is a certified Customer Experience Professional from the Customer Service Institute of America, CSIA USA. All our Customer Service modules are align with the international standards as CSIA USA does with the International Council of Customer Service Organizations (ICCSO)
Rest assured, all of our modules are relevant with the current market needs and as well as meeting the international standards in the realm of Customer Service industry.